Wednesday, April 16, 2008

Buy & Die !

Some time a go, in the time of the CPD, a Guest lecture was held. The lecture organized by students contained two speakers and a workshop. The second speaker was the strategy director of Ara, a company responsible for the promotion of the royal Netherlands air force, Cordaid, Campina, several ministries and many others. He had an interesting and understanding vision.

Trends on the internet, which was the subject of the day, wasn’t easy according to him. A thing to start with is to read the clue train manifesto which is downloadable on the internet for free. He referred to the manifest as that a powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed with result that these markets are getting smarter.





Markets are like conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. There is a question, an answer, a conversation between two sides. Traditional single side media is going downhill, because of this oneway traffic, social media is making individual and group activities more and more possible and visible to the rest of us. And most corporations –quoting the manifesto- lack in the involvement of the customer, ignoring this development. Which I would like to call the "Buy & Die"-Attitude. They stick to talk in a soothing, humorless monotone of the mission statement, ignoring their ability to deliver genuine knowledge, opting instead to crank out sterile happytalk that insults the intelligence of markets literally too smart to buy it. Same old tone, same old lies. No wonder networked markets have no respect for companies unable or unwilling to speak as they do.

Because there are people that will match your communication. And that is interesting. According to that statement he showed a display of integrated marketing communication:



As presented in this diagram you can see there are four categories of people in the world of the web (see the pyramid on the right). The creators represent 7% at the top of the pyramid, the ones that make content, contribute if via Wikipedia etc. The next step in the pyramid are the critics which account for 18%, collectors 18% and finally the wonderfully named “couch potatoes” (Robert Armstrong, 1976).


Engagement by marketing differs per group. With couch potatoes reached by Push marketing, collectors are reached by providing content, critics with dialogue and finally the creators can be touched by giving a platform for their creativity. Interesting and definitely good in understanding marketing and communications worldwide.



Do you have a Bie & Die Experience ?

2 comments:

Anonymous said...

One word. Mediamarket...

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